The buyer and seller communicate more directly! Wish new features sellers get quick
This update will help build trust between consumers and sellers , increase consumer confidence in shopping and improve the overall user experience. After this update to take effect, European consumers by Wish application or create the appropriate site "user questions" to the seller asking questions, and the seller must be in a flat stage or through these questions API be answered . Regarding some Q&A about this function , the platform also responded accordingly. Types of "user problems" and corresponding problems "User issues" are divided into pre-sales issues, after-sales user issues and after-sales customer service issues . Among the pre-sales questions, the corresponding questions include: asking about product-related matters , such as size, color, etc. , and asking about general questions about the seller's shop . The after-sales user problems include the issue of initiating an order retu